These Terms of Service ("Terms") govern the use of the Workant online software and related services ("Service") provided by Workant Oy, Business ID 2917663-2, Mannerheiminaukio 1, 00100 Helsinki, Finland ("Workant", "Supplier", "we").

By ordering, accessing, or using the Service, the customer entity ("Customer") enters into a legally binding agreement with Workant.

1. Definitions

Agreement: These Terms, the Data Processing Agreement (DPA), and any Order Form or separate written agreement.
Service: The Workant HR software, modules, and related services.
Customer: The legal entity subscribing to the Service.
End User: An employee or other authorized individual using the Service under the Customer's account.
Order Form: Any written quotation, service order, or agreement accepted by both parties specifying commercial terms (including pricing, term, or cancellation).
DPA: The standalone Data Processing Agreement between Workant and Customer.
Personal Data: As defined in the GDPR.

In case of conflict, an Order Form or separately signed agreement shall prevail over these Terms.

2. Scope of Service

2.1 Workant grants Customer a non-exclusive, non-transferable right to access and use the Service for internal business purposes during the term of the Agreement.

2.2 Customer may permit its employees and affiliates to use the Service as End Users and is responsible for their compliance with these Terms.

3. Formation of Agreement

The Agreement becomes effective when Customer accepts these Terms, signs an Order Form, or starts using the Service.

4. User Accounts & Access

Customer is responsible for user management, credential security, and all activity under its accounts.

5. Subscription, Fees & Billing

5.1 Pricing is based on a monthly per-active-user subscription, unless otherwise agreed in an Order Form.

5.2 Billing is monthly in advance unless otherwise agreed.

5.3 Payment term is 14 days net unless otherwise agreed.

5.4 All prices exclude VAT and applicable taxes.

5.5 Workant may suspend the Service if payment is overdue by more than 30 days.

6. Free Trial

6.1 Workant may offer the Service on a free trial basis for a limited period for evaluation purposes.

6.2 During the free trial, no fees will be charged and the Customer is not required to provide payment details unless it chooses to do so.

6.3 The free trial does not automatically convert into a paid subscription. A paid subscription begins only after the Customer:

a) Explicitly orders a paid plan, and
b) Provides valid payment details (such as a credit card or other agreed payment method).

6.4 If the Customer does not activate a paid subscription before the end of the free trial, access to the Service may be limited or terminated.

7. Price Changes

Workant may change prices with 30 days' notice, unless pricing is fixed in an Order Form for a defined term.

8. Data Protection & DPA

Customer is the Data Controller and Workant is the Data Processor.

All processing of Personal Data is governed by the standalone Data Processing Agreement, which forms an integral part of this Agreement.

9. Confidentiality

Each party shall keep confidential all non-public information received from the other and use it solely for performance of the Agreement.

10. Intellectual Property

All intellectual property rights to the Service remain with Workant. Customer receives only a limited right of use.

11. Service Availability & Support

The Service is provided on a best-effort basis unless otherwise agreed in an Order Form. No uptime SLA is guaranteed.

12. Security

Workant applies industry-standard security measures, including encryption, access controls, and EU-based hosting via Vercel.

13. Acceptable Use

The Service may not be used unlawfully, for security violations, reverse engineering, resale without permission, or distribution of harmful content.

14. Warranties & Disclaimers

The Service is provided "as is" and "as available". All implied warranties are disclaimed to the extent permitted by law.

15. Limitation of Liability

Workant's total liability is limited to the fees paid by Customer during the twelve (12) months preceding the event giving rise to the claim, unless mandatory law provides otherwise.

16. Indemnification

Customer shall indemnify Workant against claims arising from unlawful use of the Service, Customer data, or breach of data protection law by the Customer.

17. Term and Termination

17.1 The Agreement is valid on a monthly rolling basis, unless otherwise agreed in an Order Form.

17.2 Either party may terminate the Agreement with 30 days' written notice, unless a different notice period is agreed in an Order Form.

17.3 Workant may terminate immediately in case of material breach or non-payment.

18. Data Return and Deletion

Upon termination, Customer may export its data within 30 days. Thereafter, data will be deleted in accordance with the DPA.

19. Force Majeure

Neither party is liable for failure caused by events beyond reasonable control.

20. Assignment

Workant may assign this Agreement in connection with a merger, acquisition, or sale of business.

21. Governing Law and Jurisdiction

This Agreement is governed by the laws of Finland. Disputes shall be resolved in the Helsinki District Court.

22. Changes to Terms

Workant may update these Terms with 30 days' notice. Continued use constitutes acceptance.

23. Entire Agreement and Precedence

These Terms, the DPA, and any applicable Order Form or separate written agreement constitute the entire agreement between the parties.

In the event of a conflict, the following order of precedence applies:

Order Form or separately signed agreement
Data Processing Agreement
These Terms of Service

For questions regarding these Terms, please contact us at hello@workant.io.